Comprehensivepackages
Suited for any size business
- Basic IT Assessment
- OS System Update
- User Creation
- Network Monitoring
- Firewall Maintenance – Firmware revisions
- 8x5 helpdesk
- Remote support
- Emergency Onsite support
- Up to 50 users Included
- Automate access
- Endpoint Security software
- Monitoring of mission critical Network Hardware
- Monitoring of Servers
- Monitoring and support of Firewalls/switches
- 20 hrs of support by an engineer
Everything in GreenLite and:
- Cloud Backup and restore support
- Managed Ransomware, Phishing and Malware Protection
- Managed Endpoint Zero-day Threat Protection
- Managed IT Asset Tracking
- Quarterly Business Review with Health score and metrics
- Monthly reporting of all tickets and response time
- 40+ hrs of onsite support by an engineer
Everything in GreenLite Plus and:
- User Application Training
- Support for User Adds, Removes and Changes
- Unlimited 24 Emergency Remote Support
- Managed Microsoft App Patching
- Managed 3rd Party Application Patching
- Supported Storage Area Network Hardware
- Supported Cloud Platforms and Hypervisors
- Data Scrubbing Service
- 80+ hrs of onsite support by an engineer
